5

Nicholas said the business is easy to work with, and they got everything done.

Thank You Very Much For That And I Appreciate That.Steve Sr

- Jefferson Auto Service North
5

Mary said she likes doing business with this facility.

Thank You And We Appreciate Your Business.Steve Sr

- Jefferson Auto Service North
5

Bobby said he is very well satisfied with the service at this business. He stated it is not his first time there and he would recommend them for service.

We Appreciate That Very Much And Thank You For Your Business. Steve Sr

- Jefferson Auto Service North
5

Ricardo said the business provided good and quick service.

4

"Eddie Martin " Fast service, friendly people, very knowledgeable, and most of all they were honest.

Thank you for your business and great review. Steve, Sr.

- Jefferson Auto Service North
5

I brought my vehicle in for service. They explained the problem in great detail and worked with my budget. They had me back in my vehicle that day, which was a lot sooner than I expected. While I was there, I noticed that there were some corporate fleet vehicles and law enforcement vehicles being serviced, which says a lot for their reputation. I would definitely recommend Jefferson Auto to a friend!

5

Always pleased with the service and the prices!!!!!

Thank you for the 5 star rating. We appreciate your business

- Jefferson Auto Service North
5

These guys are awesome! We bring the whole fleet and they handle em all! Recommend for entire north shore!

Thank you for the good review. We are always here to help.

- Jefferson Auto Service North
5

I was so pleased with my recent experience with Jefferson Auto! My husband died within the last year and, sorry to say, I had ZERO experience with auto maintenance... These folks treated me with respect, were prompt with their service, had reasonable prices, and even provided me with rides to and from their business! Thank you!

Thank you. Please let us know if there is anything we can do to help you at anytime.

- Jefferson Auto Service North
4

This is a critical assessment of the auto-shop. The rating would be a 4.2 out of 5. First, the Negatives: Over the phone I received an estimate for $30 less than the standard price to fix the vehicle. Having a friend do it would cost $200 less than the standard price, (no warranty and just bad idea in general etc). I have received an estimate before-hand for $90 over standard price by an untrusted mechanic (non-Jefferson affiliated). Jefferson notified me that the estimate may change when I bring it in. The actual estimate was for $50 over the standard price. After the work done, the estimate changed to $80 over the estimated price. Jefferson also charged $80 more than the price for all parts combined, I never asked why (should have). Jefferson said they changed some small parts, when they didn't. I can recognize the old part. The mechanic didn't tell me this, only the representative, so it's possible for miscommunication. Jefferson reported the vehicle to have "problems" after being fixed. This is not true, it runs great now that they finished repairs. It was most likely notated for insurance reasons, and they did run into problems during working on the vehicle, but when finished, i was asked to sign a document saying it still had problems. I signed without question because I just don't fight every battle.Second, the Positives:Maybe as short as I describe the positives, they won a customer. Their staff looks like they can work on cars confidently. No storage fees. Reputation high enough to work on police vehicles, paramedic vehicles. Despite the odd behavior to cover up price/ change price/ etc, they did work equal to what I paid. They have key mannerisms that define a good mechanic, a trusted mechanic. I wont list all the mannerisms, since the bad mechanics would read this and learn how to fool others better. I give my stamp on a Legit Fair Mechanic Shop... for Jefferson Auto Services. They offer a fair deal, and fair deals are worth more than someone who aims to pocket money. In the end, I paid $90 over standard price, and there were "problems" that justify the extra amount, asking for extra favors after the estimate already made, not related to the direct repair. $90 more was justified, so I paid the right price to repair the car, no more, no less.Conclusion: Jefferson could do better with telling accurate information about repairs (some parts said to be replaced, were worked on, but not "replaced", just improved). In the end, if you paid them, they worked with that money. The price will be standard, not what you see online, but an estimate that lines up with other local trusted mechanics in the area.Their shop is also clean, and spacious. Walking in there and looking around, I could tell that my car will be fixed the best it can in the covington/ mandiville area. I know that if I ask for more, I will pay more, and get more. Jefferson is great for securing a reliable car. This was a critical review. Good shop to go to.

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