Auto Repair in Covington

Update: I was contacted by the owner and sorted out the issues that were indicated in my initial review. This seems to be a breakdown with the online retailer communicating with the JAS-N. The installation was good and the staff was friendly during the process. I appreciate the owner contacting me personally and addressing the complaint. I respect the fact he is involved in his customer support and satisfaction. However, this is an issue that needs to be addressed btwn the 2 companies. Reason for only 4 stars. I would recommend this shop for service. (I prepaid for all services via tire retailer website as a pre-authorized installer. Rep did apologize but Simple Tire never contacted the shop for installation prepayment info. Contacted Simple Tire and they contacted shop for resolution.)

REALLY GOOD PEOPLE!! DID AN AWESOME JOB ON MY TRUCK!! THANK YOU

Your service is great, but to have to come back with the same problem was not. Wish you would have looked a little deeper an fixed the first time. It may have not cost me $150 and a Sat. afternoon being towed. It was not the way to finish a dinner with my wife for our anniversary. Thanks for the good work you did when you found the problem.

First time customer. Satisfied with service.

Very pleased with the service I received with Steve and Ryan and their crew. Had airlift airbags added to my truck and the gauge that was sent wasn’t working properly. I was scheduled to leave that week to bring a trailer to Oklahoma and one of the crew who had the same system in their truck loaned me their gauge to use for my trip. How many businesses would do that for their customers and I was a new customer not someone they knew a long time. Once I got back home the replacement gauge had come in and it was installed and everything is working great. I highly recommend this company and will be returning for any of my Auto service needs

Had a full tune up done. Reasonable price. Finished alot sooner than anticipated. The staff is very knowledgeable and genuine. I will definitely be recommending people to get service done here. Thank you again!

I was caught 25 miles from home when the problem with my car occurred. Not knowing where I needed to look for help, I saw the Jefferson Auto North and pulled in. Steven was very understanding and most helpful. I was on an hour long break between tests at St Tammany hospital and was very anxious to get back. He (Steven) assured me he would take care of the issue and personally drove me and my granddaughter back to the hospital. In less than three hours I was called and told my car was ready to go. What more can you ask for? Courteous? Yes. Knowledgeable? Yes. Prompt? Yes. Then I met his father and enjoyed a very nice but short visit with him. Just an overall great experience. Thank you.

Ryan and his crew were wonderful. Had air suspension added to my truck to make a trip to Oklahoma towing a larger trailer that week, turns out the gauge that came with our kit was not working, one of their team had the same system and loaned us his personal gauge to make the trip until our new on came in. That is beyond their call of duty and almost unheard of these days. Truly a pleasure ... we highly recommend them!! After returning our new gauge was installed and the airbags work great!