Auto Repair in Covington

Always a great experience when we deal with Jefferson Auto Services - Northshore. They are reliable, honest and they do the work properly in a timely manner. Highly recommend.

Super friendly, and helpful staff, sent pictures of what was wrong, and used quality OEM parts, and was very quick with the repair! My Lincoln has 255k miles, and it is driving like brand new. Thank you Jefferson auto service. It’s shops like this one that people seek after for sure.

This is the third car I've taken, and they did just as great a job as they did with the previous ones. They offered me to leave the car the night before so that I won't have to bring it in the day of. The car needed a window motor repaired, and they worked on it and finished it the same day. They don't disappoint!

I think a charge of $150.00 to mount 4 tires purchased from your store is excessive.

My son's Honda Accord started run very poorly and the engine light was blinking so since I had an extended warranty on it, I decided to take it to the Honda dealership in town to get a oil change and see what they can do for me with regards to issues I was having with the car. Well, long story short, they charged me $160 for a diagnostic and tried to tell me the piston rings needed to be replaced because it was letting engine oil seep into the engine and misfiring. They told me they spoke to the warranty company and they said I will have to be responsible for the taking the engine apart ($1900) and they would send someone out to see if the repairs will be covered but if not I will be responsible for the whole repairs and for the engine to be put back together which would be another ($1900). So you can imagine what my final bill quote was from them but it was a crazy amount so I wanted a second opinion. I started to do a google search around the Covington area and started reading reviews for each auto repair shop and I felt Jefferson Auto Service North was the best place and man I was right in choosing this place! First, they didn't have to pull my engine apart and it just needed a good tune up since it was a older car (2010). Alexis was very helpful through the whole process and updated me with other issues they found wrong with the car like finding the front & rear engine valve covers having holes in them and finding silicon covering every hole. The car was purchased at a local Chevy dealership in which I will never step foot again for other reasons as well. I got my son's car back quicker than I thought even with the set backs I got and it runs like new! I will definitely start bringing all my vehicles to Jefferson Auto from now on even if I just need a oil change. Thank you all at Jefferson Auto Service North for the great service & quality I received!!

Very courteous, and very professional. Nice to know there are still good mechanics out there.

A surprisingly pleasant experience. Usually not enjoyable to have to get vehicle worked on but very friendly staff and good work quality made a big difference. Thanks!

They always are straight forward and treat me fairly.

Great customer service, great staff.